Highfield Level 2 Award in Food Allergen Awareness and Control in Catering (RQF) 603-1396-1

Highfield Level 2 Award in Food Allergen Awareness and Control in Catering (RQF) 9 • Need to make information available to consumers, importance of information being regularly updated and accurate. • Communicating allergen information to customers: o encouraging information sharing o information all staff should know (depending on the system used in the business) o what to do if you do not know answers to customer questions regarding allergens o reporting and communicating problems and changes regarding allergens.